Alert Level 2 Guidelines

As of 12:00pm, (Noon), Wednesday 12 August 2020, the rest of New Zealand will be at Alert Level 2, while Auckland only will be at Alert Level 3.
This Alert Level will remain until 12:00am, (Midnight), Friday 14 August 2020 until further notice.

The current guidelines for New Zealand at Alert Level 2 are as follows:

Delayne Tutemahurangi

Alert Level 2 is not life as normal. You can still go to work and school, but you should:

  • keep your distance from other people in public

  • wash your hands

  • sneeze and cough into your elbow

  • keep a track of where you’ve been and who you’ve seen

  • wear a mask if you can.

  • Protect yourself and others from COVID-19

  • People at higher risk of severe illness from COVID-19 are encouraged to take additional precautions when leaving home.

Personal movement

  • You can leave home, but you should follow public health measures and consider others around you.

Physical distancing

  • Keep your distance when out and about:

    • 2 metres in public and in retail stores, like supermarkets and clothes shops.
    • 1 metre in most other environments like workplaces, cafes, restaurants, and gyms.


  • With the risk of COVID-19 being present in the community is higher. You should wear masks in situations where physical distancing is not possible, like on public transport or in shops.


  • Businesses can open to the public if they are following public health guidance, which include physical distancing and record keeping.

  • Retail businesses, including malls, markets, and takeaway shops:

    • do not need to keep records of customers to enable contact tracing.

    • There is no maximum number of customers allowed in a store, as long as they can keep 2 metres apart at all times.

    • Services can also be provided on customers’ premises, for example, cleaning and home help.

  • For dine-in customers, restaurants, cafes and bars should:

    • have customers seated

    • keep groups of attendees separated 1 metre apart

    • have a single server per group, where practical

    • keep records of all customers and workers to enable contact tracing

    • People can order and collect from a counter, except for on-licence and club-licence premises.

    • Businesses can operate with defined, separated areas. The 100 person maximum applies per area, as long as intermingling in common spaces, such as entrances, exits and toilets, can be prevented. This also applies to separate businesses that operate from the same location.


  • Events at home and outside of your home can have up to 100 people:

    • weddings
    • family events
    • religious services
    • funerals and tangihanga
    • private functions, like a birthday at a hired premises.

Public venues

  • Many public venues can open at Alert Level 2. This includes:

    • museums and libraries
    • cinemas
    • restaurants, cafes and bars.
    • All public venues should keep records to enable contact tracing.

Exercise, sport and recreation

  • You can do your usual exercise and recreation activities, provided you can do them safely.

  • This includes activities that were restricted previously, including:

    • walking, biking and hunting on public conservation land
    • swimming at a public swimming pool, but there will be restrictions
    • going to the gym, but there will be restrictions
    • boating and motorised watersports.
  • Community sports are limited to groups of 100 in a defined space. A sports field can have multiple defined spaces by keeping:

    • people in groups of up to 100
    • groups separate either through consistent 2m physical distancing when outdoors or barriers.
  • These groups are prevented from intermingling or sharing common facilities at the same time.

Workplaces and businesses

  • Workplaces and businesses can operate if they’re able to do so safely.

  • For some businesses, close personal contact is required to deliver a service. This includes:
    • hairdressers
    • home help providers.
  • These businesses can operate if they have public health measures in place like:
    • keeping contact tracing registers
    • keeping customers 1 metre apart, including while they’re waiting
    • good hygiene practices
    • disinfecting surfaces in between customers.


  • Early learning services, schools and tertiary education facilities are open to all ages. It is safe to attend all forms of education. Additional public health measures are in place. It is important that all learners can continue their education.

  • On the advice of public health officials, any educational facilities connected to a confirmed or probable case of COVID-19 must close on an individual or group basis to allow contact tracing, and then potentially for a further 14 days.


If you're sick or feel unwell, stay home. Don’t go to work or school. Don’t socialise.

If you have symptoms of cold or flu call your doctor or Healthline  0800 358 5453 and get advice about being tested.
If you have been told to self-isolate you must do so immediately.

For more information please visit,
Any concerns or quarries please contact our freephone 0800 770 990